Thank you to the author of this glowing review! Keep up the great work Lyndon!

Lexus of Orlando - (5) Star Review on DealerRater

• The "check engine" light started flashing on our RX350. Since we had purchased a Platinum extended warranty, I called Lexus of Orlando for assistance. A flat bed arrived less than 60 minutes later, and the vehicle was in the service bay soon after that. I expected a call that afternoon to say that the car was ready to be picked up and was totally covered by the warranty. Instead, Lyndon Walsh called to say that the repairs would take 5 days and cost over $4000- not covered by the Lexus warranty. As unbelievable as this sounded, Lyndon very calmly and professionally described the situation as rodent damage, and then recommended a course of action to contact our Auto Insurance agent and inquire about comprehensive coverage. Within an hour, all details had been worked out, and we were provided with a courtesy car so that we could complete an important trip the next day. Lyndon and dealer emails then kept us informed with every step of the repair process so we knew the status of the repairs as they were completed. The repairs were completed when promised, and appear to be 100% successful.

  Lyndon's professional and positive attitude was greatly appreciated. He was always on top of the situation, and made us feel like we were the most important customer there. It has been refreshing to have all of our expectations exceeded. We will definitely return. -nmumbert