- Appoint making is easy. Greeting picture perfect. Leaving my garage I scratched the car because I did not notice a visitor. Repair estimates reasonable. Execution just like nothing happened. Loaner car drove fine. Timing of the repair well done. Car looks and drives like new after 35000 miles.( Comparison my neighbor just bought a new Hyundai Sonata, after a week malfunction of air conditioning, Service response "fully booked will check the car in six days) Jose Huartas is a superb ambassador for lexus. -Jan van Dam
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